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Context Directory Agent - Querying AD fails

Ella Bella
Level 1
Level 1

So I have a brand new CDA deployed and patches 1 thru 5 all applied successfully.

I am attempting to connect with a Server 2012 R2 AD server, but am having some troubles.

My CDA AD user is a member of the domain-admins and I have also changed the permissions/ownership on both registry key's (and child objects) as per the CDA setup guide.

The error that I am currently seeing in CDA is:

ADObserver Error Querying for WMI property

When I expand the error I see the following:

Log attributes
wmi-property    
exception-stack    
org.jinterop.winreg.smb.JIWinRegStub.winreg_OpenHKCR(JIWinRegStub.java:134)
org.jinterop.dcom.core.JIComServer.initialise(JIComServer.java:509)
org.jinterop.dcom.core.JIComServer.<init>(JIComServer.java:445)
com.cisco.cda.rt.adobserver.adobserver.jinteropUtil.getWmiLocator(jinteropUtil.java:42)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.QueryWMIProperty(EventsThread.java:81)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.getNetBIOS(EventsThread.java:172)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.extractDCData(EventsThread.java:204)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.run(EventsThread.java:610)
dc-hostname    
xxxxx-p1.xxxx.xxxxx.com.au/192.168.183.10
dc-name    
xxxxx-AD
exception-cause    
jcifs.smb.SmbException: The system cannot find the file specified.
wmi-class    
Win32_NTDomain
exception-message    
Message not found for errorCode: 0xC0000034
wmi-property    
DomainName
dc-username    
cda

Can anyone shed any light on this situation? Thanks!

1 Accepted Solution

Accepted Solutions

Shay Elisha
Cisco Employee
Cisco Employee

Hi Ella,

run services.msc

Locate the 'Remote Registry service' on the list, and click "Start this service."

Thanks,

Shay

View solution in original post

2 Replies 2

Shay Elisha
Cisco Employee
Cisco Employee

Hi Ella,

run services.msc

Locate the 'Remote Registry service' on the list, and click "Start this service."

Thanks,

Shay

Shay, Thankyou so much. I was tearing my hair out!!

The official installation document for CDA does not mention anything about requiring remote registry service. It might be a good idea to add it in!