Solved: POV with ASA FirePOWER: error loading FirePOWER service image

luca.lacchini · ‎09-23-2016

Hi,

I'm doing a POV with an ASA5506-k9. I loaded the boot image and did the recover process to load the FirePOWER service. When I try to do the system install of the pkg, I get an error:

"Package extraction failed. This problem usually indicates that a package is corrupted or that it is incompatible with this system. Please verify that the package is a valid upgrade for the software version running on this system.
Upgrade aborted."

I'm using an image get from Cisco suppport "asasfr-sys-5.4.1-211.pkg" and the boot is "asasfr-5500x-boot-5.4.1-211.img".

Anyone had this problem or can help me?

Thank you.

Marvin Rhoads · ‎10-06-2016

Those are the correct images.

Have you checked the MD5 checksum of your download? For the pkg file, it should be "161bf0c6b5339a7b79c0163d5a73c77c" as noted on the download page.

View solution in original post

Marvin Rhoads · ‎10-06-2016

Those are the correct images.

Have you checked the MD5 checksum of your download? For the pkg file, it should be "161bf0c6b5339a7b79c0163d5a73c77c" as noted on the download page.

luca.lacchini · ‎10-10-2016

I asked again to support to have another image and it works.

Oliver Kaiser · ‎10-09-2016

Make sure that your ASA version is compatibel with SFR 5.4.1

The following ASA versions are compatible with your SFR version:

9.3(2) and later (ASA5506-X only)

9.4(1) and later

9.5(1.5) and later

9.6(1) and later

For more information check the Compatibility Guide