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UCCX upgrade using PUT

john_lee
Level 1
Level 1

Hi, current I plan to upgrade IPT equipment and active the UCSS contract. Why when I apply the UCCX software through PUT, I receive an email and follow link to apply, it only send me the license file after I apply. Why not the UCCX software? Where can I get the UCCX software for version 11.0? Cisco web also not public the software anymore.

Thank you.

 John

3 Replies 3

Aaron Harrison
VIP Alumni
VIP Alumni

What part numbers did you order?

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Hi, this is the part number I order CCX-UPG-CR90-11K9=

Deepak Rawat
Cisco Employee
Cisco Employee

John, CCO does not have the download file for UCX 11.0.1 but only for 11.5. You will need to order 11 ISO using PUT.

Regards

Deepak

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