10-10-2016 11:53 AM - edited 03-17-2019 08:19 AM
I just got my new 7940, i have restarted factory settings but TFTP file not found is showed at de display and de settings button doesn't work.
I want to set the phone but i can't if the settings button doesn't work.
Can anybody help me please.
Thnaks.
10-10-2016 12:40 PM
Did you have a valid DHCP with option 150 in it, and that TFTP with the 7940 phone FW in it to perform the factory reset???
10-10-2016 02:42 PM
How can i configure it by the 150 option?
10-10-2016 02:55 PM
I have a 192.168.5.0 LAN. Here is how I award dhcp option 150 to phones
ip dhcp pool ccp-pool
import all
network 192.168.5.0 255.255.255.0
dns-server 8.8.8.8 8.8.4.4
default-router 192.168.5.1
option 150 ip 192.168.5.1
option 66 ip 192.168.5.1
10-10-2016 05:56 PM
I'm gonna explain better:
My phone can't find the tftp file and that is why the settings button doesn't work, after a research seems like the only way to exit of this is doing reachable any configuration file by tftp. After to read a lot i have arrive to the conclusion that there are two diferent ways to solve this issue:
1. Using a tftp program and configuring it as a server.
2. Using my router as a tftp server.
I have found a configuration file from 3cx but i'm using a yeastar PBX so:
1. i don't know if this file is compatible whit yeastar.
2. If it doesn't: have you guys the proper file?
On the other hand i don't know how to send this file to the phone by using the tftp software. (i'm using tftpd32)
Thanks a lot.
10-10-2016 11:11 PM
My phone can't find the tftp file and that is why the settings button doesn't work,
Let me hazard a guess here: The phone will be used to connect to a non-Cisco CallManager. Am I correct?
10-11-2016 04:31 PM
yes. That's correct.
10-11-2016 11:05 PM
7940/7960 phones with non-Cisco CallManager is achievable but you'll need to prepare the following:
1. TFTP server with the firmware of the phones;
2. DHCP Option 150;
3. SEPmacaddress.cnf.xml file for a 7940/7960;
4. Dialplan.xml file;
5. SIPDefault.cnf file; and
6. XMLDefault.cnf.xml file
10-10-2016 03:03 PM
That will depend on who is the DHCP, you can google DHCP + option 150 to get examples for ios devices and Windows.
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