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ASA not Allow Jabber for communication

almoosahospital
Level 1
Level 1

‎11-09-2016 05:36 AM - edited ‎03-12-2019 01:30 AM

Hi i have ASA 5540 working on my environment when i try to connect Jabber Mobile through it not working 

any suggestion about this issue

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Kanwaljeet Singh
Cisco Employee
Cisco Employee

‎11-09-2016 01:30 PM

Hi Mohamed,

Why do you think it is a firewall issue? Do you see relevant traffic getting dropped by ASA?

Please go through the below guide and see the ports and protocols that should be allowed.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_5/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber_chapter_011.html#CJAB_RF_N0DB4182_00

Hope this helps!

Regards,

Kanwal

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