11-21-2016 07:18 AM - edited 03-17-2019 08:44 AM
Hi,
Server is Callmanager 11.0, protocol is SCCP, Hunt list is configured, and used when the single extension is not answering.
The question it : Is it possible to display the name/extension of the hunted _ringing_ phone at the Caller phone ?
Caller calls 131 --> Busy / Hunted to 7131 -> Hunt list contains one entry (181) -> Phone 181 is ringing.
At this stage the Caller see the following at his/her phone: "Helpdesk 7131" (Alerting name of hunt list)
but wants to see number 181 and the name of this extension. Once again, at the ringing stage.
When 181 off-hooked phone, the caller see the righ name.
11-21-2016 07:42 AM
Hi Atilla,
You can try changing;
Service Parameters - Advanced
"Display Hunt Pilot Name or DN for Hunt Group Calls when Alerting" --> Setting this to "false" will show the originally called number in a call forward scenario.
Cheers!
Rob
11-21-2016 08:03 AM
I am afraid, this settings is another thing.
It changes the diplay of Called side, but I need to change the _Calling_ disply to show the name of actually ringing member of hunt list.
Attila
11-21-2016 08:26 AM
Hi Attila,
Sorry for misunderstanding you query - my BAD! I don't know of any way to achieve what you are looking to do.
Cheers!
Rob
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