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NIM-8CE1T1-PRI reload by NGIO control packet loss detected on ISR4351

drissfadli
Level 1
Level 1

‎12-04-2016 02:12 PM - edited ‎03-05-2019 07:36 AM

Hi All,

I have ISR4351, with card NIM-8CE1T1-PRI.

Pinging through the E1 link 0/1/7 (ser0/1/7:0) to next hop 1.1.1.2 make the module NIM-8CE1T1-PRI reloading???

See the steps of reproducing the problem.

Configuration below:

Tanks for your valuable help.

==============================

!
version 15.6
service timestamps debug datetime msec
service timestamps log datetime msec
no platform punt-keepalive disable-kernel-core
!
hostname R4351
!
boot-start-marker
boot system bootflash:isr4300-universalk9.03.17.03.S.156-1.S3-std.SPA.bin
boot system bootflash:isr4300-universalk9.16.03.02.SPA.bin
boot-end-marker
!
!
vrf definition Mgmt-intf
 !
 address-family ipv4
 exit-address-family
 !
 address-family ipv6
 exit-address-family
!
card type e1 0 1
card type e1 0 2
enable secret 5 $1$fUKp$98WodmT7cxxwIU8Qd9zDn/
!
no aaa new-model
!
subscriber templating
!
!
multilink bundle-name authenticated
!
!

spanning-tree extend system-id
!
username cisco privilege 15 password 0 cisco
!
redundancy
 mode none
!
controller E1 0/1/0
!
controller E1 0/1/1
!
controller E1 0/1/2
!
controller E1 0/1/3
!
controller E1 0/1/4
!
controller E1 0/1/5
!
controller E1 0/1/6
!
controller E1 0/1/7
 framing no-crc4
 clock source line primary
 channel-group 0 timeslots 1-31
 logging-events detail
!
controller E1 0/2/0
!
controller E1 0/2/1
!
controller E1 0/2/2
!
controller E1 0/2/3
!
controller E1 0/2/4
!
controller E1 0/2/5
!
controller E1 0/2/6
!
controller E1 0/2/7
 framing no-crc4
 clock source line secondary
 channel-group 0 timeslots 1-31
!
!
vlan internal allocation policy ascending
!
interface GigabitEthernet0/0/0
 no ip address
 negotiation auto
!
interface GigabitEthernet0/0/1
 no ip address
 negotiation auto
!
interface GigabitEthernet0/0/2
 no ip address
 negotiation auto
!
interface Serial0/1/7:0
 ip address 1.1.1.1 255.255.255.0
 encapsulation ppp
 load-interval 30
!
interface Serial0/2/7:0
 ip address 1.1.1.2 255.255.255.0
 encapsulation ppp
 load-interval 30
!
interface GigabitEthernet0
 vrf forwarding Mgmt-intf
 ip address 192.168.10.51 255.255.255.0
 negotiation auto
!
interface Vlan1
 no ip address
!
ip forward-protocol nd
ip http server
ip http secure-server
!
control-plane
!
!
line con 0
 stopbits 1
line aux 0
 stopbits 1
line vty 0 4
 password cisco
 login
line vty 5 15
 password cisco
 login
!
network-clock revertive
network-clock synchronization automatic
network-clock input-source 250 controller E1 0/1/7
!
end

R4351#

=======================

=============================================================

R4351#ping 1.1.1.2 repeat 10000
Type escape sequence to abort.
Sending 10000, 100-byte ICMP Echos to 1.1.1.2, timeout is 2 seconds:
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!.......
*Dec  4 22:18:51.290: %IOMD-3-MODULE_MESSAGE: SIP2: iomd:  NIM-8CE1T1-PRI[0/1] NGIO control packet loss detected: module reloading.....
*Dec  4 22:19:02.300: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/1: Attempting recovery by reloading SPA.
*Dec  4 22:19:02.303: %SPA_OIR-6-OFFLINECARD: SPA (NIM-8CE1T1-PRI) offline in subslot 0/1
*Dec  4 22:19:02.601: %NETCLK-6-SRC_UPD: Synchronization source E1 0/1/7 status (Signal Failure) is posted to all selection process....
*Dec  4 22:19:09.356: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/1/7:0, changed state to down
*Dec  4 22:19:09.356: %LINK-3-UPDOWN: Interface Serial0/1/7:0, changed state to down................
Success rate is 99 percent (4909/4941), round-trip min/avg/max = 3/3/29 ms
R4351#

R4351#
*Dec  4 22:20:07.467: %SPA_OIR-6-ONLINECARD: SPA (NIM-8CE1T1-PRI) online in subslot 0/1
*Dec  4 22:20:23.530: %CONTROLLER-5-UPDOWN: Controller E1 0/1/7, changed state to up
*Dec  4 22:20:25.531: %LINK-3-UPDOWN: Interface Serial0/1/7:0, changed state to up
*Dec  4 22:20:25.559: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/1/7:0, changed state to up
R4351#

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1 Reply 1

drissfadli
Level 1
Level 1

‎12-04-2016 02:14 PM

additional information on the problem (sh ver + sh platform):

R4351#sh ver
Cisco IOS XE Software, Version 03.17.03.S - Standard Support Release
Cisco IOS Software, ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 15.6(1)S3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Mon 21-Nov-16 18:07 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2016 by cisco Systems, Inc.
All rights reserved.  Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0.  The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY.  You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.  For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON

R4351 uptime is 3 hours, 16 minutes
Uptime for this control processor is 3 hours, 17 minutes
System returned to ROM by reload
System image file is "bootflash:isr4300-universalk9.03.17.03.S.156-1.S3-std.SPA.bin"
Last reload reason: Reload Command



This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.



Suite License Information for Module:'esg'

--------------------------------------------------------------------------------
Suite                 Suite Current         Type           Suite Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9     None                  None           None
securityk9
appxk9

AdvUCSuiteK9          None                  None           None
uck9
cme-srst
cube


Technology Package License Information:

-----------------------------------------------------------------
Technology    Technology-package           Technology-package
              Current       Type           Next reboot
------------------------------------------------------------------
appxk9           None             None             None
uck9             None             None             None
securityk9       None             None             None
ipbase           ipbasek9         Permanent        ipbasek9

cisco ISR4351/K9 (2RU) processor with 1646117K/6147K bytes of memory.
Processor board ID FDO1952A0JG
3 Gigabit Ethernet interfaces
2 Serial interfaces
16 Channelized E1/PRI ports
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
3207167K bytes of flash memory at bootflash:.

Configuration register is 0x2102

R4351#sh plat
R4351#sh platform
Chassis type: ISR4351/K9

Slot      Type                State                 Insert time (ago)
--------- ------------------- --------------------- -----------------
0         ISR4351/K9          ok                    03:17:15
 0/0      ISR4351-3x1GE       ok                    03:16:13
 0/1      NIM-8CE1T1-PRI      ok                    00:05:06
 0/2      NIM-8MFT-T1/E1      ok                    03:14:36
1         ISR4351/K9          ok                    03:17:15
2         ISR4351/K9          ok                    03:17:15
R0        ISR4351/K9          ok, active            03:17:15
F0        ISR4351/K9          ok, active            03:17:15
P0        PWR-4450-AC         ok                    03:16:54
P2        ACS-4450-FANASSY    ok                    03:16:54

Slot      CPLD Version        Firmware Version
--------- ------------------- ---------------------------------------
0         15030325            16.2(2r)
1         15030325            16.2(2r)
2         15030325            16.2(2r)
R0        15030325            16.2(2r)
F0        15030325            16.2(2r)

R4351#

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