12-04-2016 06:22 PM - edited 03-08-2019 08:26 AM
Hi,
End user complains about performance in LAN. sw core is 3650- 24TS running 03.06.04.E (cat3k_caa-universalk9.SPA.03.06.04.E.152-2.E4.bin).
After checking CPU, the results are:
MX#sh processes cpu sorted
Core 0: CPU utilization for five seconds: 5%; one minute: 5%; five minutes: 5%
Core 1: CPU utilization for five seconds: 1%; one minute: 1%; five minutes: 1%
Core 2: CPU utilization for five seconds: 1%; one minute: 1%; five minutes: 1%
Core 3: CPU utilization for five seconds: 98%; one minute: 99%; five minutes: 99%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
5803 35859 42251829 951 25.41 25.48 25.48 1088 fed
8670 3156690 55050125 174 0.79 0.99 1.00 0 iosd
8666 3852611 17193591 14 0.20 0.14 0.15 0 wcm
5804 183268 17678926 17 0.10 0.05 0.05 0 platform_mgr
5538 2907012 47473458 151 0.05 0.02 0.03 0 system_mgr
+++++++++++++++++++++++++++++++++++++++++
_MX#sh processes cpu detailed process fed sorted
Core 0: CPU utilization for five seconds: 6%; one minute: 5%; five minutes: 5%
Core 1: CPU utilization for five seconds: 2%; one minute: 1%; five minutes: 1%
Core 2: CPU utilization for five seconds: 7%; one minute: 2%; five minutes: 1%
Core 3: CPU utilization for five seconds: 98%; one minute: 99%; five minutes: 99%
PID T C TID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
(%) (%) (%)
5803 L 118399 4225216 951 25.40 25.52 25.49 1088 fed
5803 L 3 9178 939971 1481490 0 24.57 24.74 24.73 0 PunjectRx
5803 L 2 6245 211694 2341549 0 0.25 0.25 0.25 0 fed-ots-nfl
5803 L 1 6242 3002181 3037472 0 0.15 0.18 0.18 0 fed-ots-main
5803 L 0 6268 3416966 1853120 0 0.15 0.04 0.04 0 IntrDrv
5803 L 0 9176 4127906 2194402 0 0.15 0.15 0.15 0 Xcvr
5803 L 2 9179 3958775 2488082 0 0.15 0.13 0.13 0 PunjectTx
+++++++++++++++++++++++++++++++++++++++++++++
_MX#show mgmt-infra trace messages fed-punject-event
[12/04/16 21:13:26.021 cst 11eb23f4 5803]
TX: DI lookup exercised, al_di: 0x5493e618 di type: 3, rsc_type 1, dst MAC: 58:20:b1:db:f7:2a
[12/04/16 21:13:27.446 cst 11eb23f5 5803]
TX: DI lookup exercised, al_di: 0x5493e618 di type: 3, rsc_type 1, dst MAC: 58:20:b1:db:f7:2a
[12/04/16 21:13:28.161 cst 11eb23f6 5803]
TX: DI lookup exercised, al_di: 0x5493e618 di type: 3, rsc_type 1, dst MAC: f0:1f:af:6:95:ff
[12/04/16 21:13:29.503 cst 11eb23f7 5803]
TX: DI lookup exercised, al_di: 0x5493a0e8 di type: 1, rsc_type 1, dst MAC: ff:ff:ff:ff:ff:ff
[12/04/16 21:13:29.859 cst 11eb23f8 5803]
TX: DI lookup exercised, al_di: 0x5493e618 di type: 3, rsc_type 1, dst MAC: 18:66:da:e6:49:96
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I try to understand the reason this processes are high and how I can avoid.
I have found others discussion with high CPU process but there is no clear explanation for PunjectRx
I planning to reload the switch based on the recommendation in one discussion I found.
any recomendtion?
regards
12-04-2016 07:05 PM
Hi,
Before you reboot the switch, contact Cisco TAC and open a ticket so they can look into the issue. If you reboot the switch before doing that, they may not be able to trace what is wrong with switch as it maybe a hardware or software issue.
HTH
06-16-2017 07:26 AM
It's very likely bug ID CSCuz57493. Upgrade code to fix. 3.6.6E has the fix.
06-11-2018 09:51 AM
https://supportforums.cisco.com/t5/network-management/cpu/m-p/3079496/highlight/false#M113815
please check this link, it may help you!
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