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Setting up jabber profile

Answered Question
Dec 5th, 2016
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Hi, 

I tried to setup jabber profile. 

I created CSF profile and assigned line to it. 

but the user is not able to log in to jabber.

In the end user there is no place to select UC Service Profile.

System Version : 8.6.2


Any help would be appreciated. 

Correct Answer by Jaime Valencia about 8 months 2 weeks ago

You're following documentation for 9.x and later, in 8.6(x) you still had to do a lot of the config on both sides, as it was not centralized in CUCM, you need to configure all the profiles on CUPS and associate to the user.

I found this video on YouTube, I have not watched, but might be able to help you

https://www.youtube.com/watch?v=Y5s4SugPdV0

Aside from that, make sure you review the old 8.6 documentation, which will have no reference to UC Service Profiles.

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Correct Answer
Jaime Valencia Mon, 12/05/2016 - 11:54
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  • Cisco Employee,
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    2011

You're following documentation for 9.x and later, in 8.6(x) you still had to do a lot of the config on both sides, as it was not centralized in CUCM, you need to configure all the profiles on CUPS and associate to the user.

I found this video on YouTube, I have not watched, but might be able to help you

https://www.youtube.com/watch?v=Y5s4SugPdV0

Aside from that, make sure you review the old 8.6 documentation, which will have no reference to UC Service Profiles.

rohan.sabharwal... Wed, 12/07/2016 - 00:00
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Hi Jame,

I am getting this error on CUP server

I configured the profile as taught in the above link but that gave the license to jabber profile but also showing this error.


Node Assignment: UNASSIGNED (presence will not be available until this user is assigned)

Subcluster Assignment: UNASSIGNED (presence will not be available until this user is assigned)


Please advise.


harris.h Thu, 12/08/2016 - 09:22
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Think you may have to licence the user in cucm? First menu towards the bottom licensing I think 

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