Problems uploading the .cvs file

anabernal1 · ‎01-03-2017

Hello,

I have the next problem to upload the file in the .cvs format.

Here the screen of the error I get.

I do not know what I am doing wrong, according to the documentation I am using all the mandatory fields

Just to point out: the user I use to login is the administrator, the inventory name is the same as teh hostname too.

I will appreciate your help on this

npicard · ‎01-04-2017

Hello,

Unfortunately your image did not upload, so I will try to answer as best I can. The main things to look for is to make sure you do not alter the column headings in the template, including the labels. The next thing I would check for is duplicate lines in your file (more than one line with the exact same data). The third thing I would check for are spaces or special characters within the values of each cell.

If none of the above resolve the issue, please try attaching (uploading) your image file instead of trying to paste in line.

Thanks,

Nathalie

anabernal1 · ‎01-05-2017

I attached the file I am trying to upload.

I did what you suggest about not alter the column headings in the template.

I checked also the lines and it seems to be ok

anabernal1 · ‎01-05-2017

I attached the error that shows me when I try to upload the file

anabernal1 · ‎01-16-2017

Hello Nathalie,

I do the next thing, let me know if it is ok.

I created a run upload profile, I run a upload profile.

In the notification, I see a Upload job Upload success.

However, when I see the list of the inventory it shows me (0) cero.

How long does it take to finish to upload to the site of Smart Service?

I did an hour ago.

Best regards