01-06-2017 03:23 AM - edited 03-11-2019 12:20 AM
HI
deploy ise 2.1 on vmware
after dialog "setup" when install ise , i cannot login to console (login incorrect) but ia can login with the same login to the WEB
what I doing wrong?
01-06-2017 04:59 AM
Are the credentials that you created immediately after setup not working on CLI but on GUI? The CLI and GUI are accounts 2 different accounts but after initial setup, their username passwords are the same. Did you reset your GUI password anytime after the initial setup? This can cause both accounts to be different and you may have to use the original credentials to login to the CLI
01-06-2017 06:31 AM
>Are the credentials that you created immediately after setup not working on CLI but on GUI?
Yes, CLI not working but GUI is working
>Did you reset your GUI password anytime after the initial setup?
NO. And how i reset GUI password?
01-06-2017 07:09 AM
That is strange. Can you paste a screenshot of the prompt and the error that you are facing when you input the username and password?
Also, are you trying to login via the VMware console or ssh?
01-08-2017 05:00 PM
Hi,
I also experienced the same thing, I cannot login to console (login incorrect) after the installation is complete on the VM.
01-13-2017 04:36 AM
Hi,
i used simple password without special symbols, and i login correctly!
05-14-2017 08:29 PM
I just build 6 VMs and got exactly the same issue, could not login :( Now I need to rebuild all the VMs.
01-09-2017 09:04 AM
Try to perform a password rest via the installation CD/ISO
01-09-2017 01:15 PM
If password contain special symbol ($, _,@), i think problem in this?
i used password with no special symbol and login correct
what do you think about this?
08-09-2017 02:21 AM
Has this issue ever been resolved? I'm facing exactly the same problem even if i don't use special symbols and keep the password as simple as possible(1Qazwsx).
01-18-2018 03:55 AM - edited 01-18-2018 03:59 AM
Hi
obviously, this is caused by special characters in the password entered during setup.
Be aware the ISE VM Console always uses US-English QWERTY keyboard layout...
I tested a bit an found that $ definitely causes issues... not sure what chars else are problematic.
I even faced the situation where the password set during setup worked in the WebGUI login, but neither on VM console nor ssh CLI.
There is a request for documentation, cscva91548,
but I still cannot find anything definite in the Cisco docs
see my other post:
https://supportforums.cisco.com/t5/cisco-bug-discussions/cscva91548-ise-doc-supported-special-characters-on-ise-admin/td-p/3311663
Frank
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