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Cisco CP8831 installation and Registraion for making a call (Urgent)

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Ibrahim Bhuiyan
Level 1
Level 1

‎01-23-2017 11:11 PM - edited ‎03-19-2019 12:02 PM

Hi,

I have purchased a CP8831 phone. After installing with my network it shown "Not Registered". So how can I register this phone? What does need for that? Need any License or any Firmware, etc. So that I can make a call. Please explain in detail.

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Leszek Wojnarski
Cisco Employee
Cisco Employee

‎01-24-2017 04:30 AM

Hi Ibrahim,

I'd recommend to start with reading and watching video on:

https://supportforums.cisco.com/document/86036/ip-phone-sccp-sip-phone-registration-process-cucm

this should help you understand how phone registers and needs to be configured.

HTH,

Leszek

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Leszek Wojnarski
Cisco Employee
Cisco Employee

‎01-24-2017 04:30 AM

Hi Ibrahim,

I'd recommend to start with reading and watching video on:

https://supportforums.cisco.com/document/86036/ip-phone-sccp-sip-phone-registration-process-cucm

this should help you understand how phone registers and needs to be configured.

HTH,

Leszek

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raul.cavazos
Level 1
Level 1

‎01-24-2017 08:05 AM

First thing, have you even added the device to Call Manager?

Logged into CUCM Administration - gone to Device - Phone and add new?  

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