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Schedule Report in CUIC Result is X marked

John Ernest Buan
Level 1
Level 1

‎02-07-2017 02:31 PM - edited ‎03-14-2019 05:00 PM

Hi Cisco Community,

Could I kindly ask what probably the issue why I have x marked on scheduled CUIC report? We are running 10.6 CUIC/ CCX

Kindly see attached photo for reference.

Thank you so much!

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3 Replies 3

Jonathan Schulenberg
Hall of Fame
Hall of Fame

‎02-07-2017 04:43 PM

Have you run the exact same report manually and see if an error is returned?

Likely this field notice if you haven't already applied the COP file:

http://www.cisco.com/c/en/us/support/docs/field-notices/642/fn64203.html

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John Ernest Buan
Level 1
Level 1
In response to Jonathan Schulenberg

‎02-13-2017 01:22 PM

Hi Jonathan,

I tried extracting the same report and it can provide me the xls file, is there any way for me to resolve this issue?

Thank you so much

0 Helpful

John Ernest Buan
Level 1
Level 1
In response to Jonathan Schulenberg

‎02-13-2017 01:41 PM

Hi Jonathan,

I noticed that I do not have Remote Location is that the issue of X mark in result?

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