RTMT for UCCX Login using credentials other than Application User

Answered Question
Feb 13th, 2017
User Badges:

Can we use other Admin users login credentials to login to RTMT (Real-Time Monitoring Tool) or using "application user" is the only option?

Correct Answer by luhidalg about 3 months 1 week ago

Hello , 


No unfortunately that not possible .


Only the Application user would work to launch the RTMT application.


Mainly due to permission assign to such user while being created during the installation.


We could only change its username and pass: 

utils reset_application_ui_administrator_name
utils reset_application_ui_administrator_password


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
luhidalg Thu, 02/16/2017 - 18:00
User Badges:
  • Cisco Employee,

Hello , 


No unfortunately that not possible .


Only the Application user would work to launch the RTMT application.


Mainly due to permission assign to such user while being created during the installation.


We could only change its username and pass: 

utils reset_application_ui_administrator_name
utils reset_application_ui_administrator_password


Actions

This Discussion