UCCE Call Router TIP Service

Unanswered Question
Feb 16th, 2017
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Hi Team,

Can I have the UCCE Call router TIP service details,

1. The purpose, Functionality, 

2. Communication services / Components /Processes

3. TIP service is involving in the configuration loading of Router from the Logger ??

4. Capturing the logs for TIP Service.


Please share if any documents available

 

Thanks,

Thiyagu.S 

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Senthil Kumar Sankar Fri, 02/17/2017 - 14:10
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  • Cisco Employee,

Hi,


The TIP service is the Live Data interface to the PG and router. It queues events from PG and Router to the Live Data Reporting Service. Live Data uses the TIP transport protocol to communicate with the Unified CCE Router and PG servers. The active Live Data server establishes TIP connections to both sides of the Unified CCE Router and PGs.

To know more about the TIP Service Logging, have a look at the Live Data Serviceability section.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_0_1/Configuration/Guide/UCCE_BK_S5C6E0AE_00_serviceability-best-practices-guide-ucce/UCCE_BK_S5C6E0AE_00_serviceability-best-practices-guide-ucce_chapter_01100.html?bookSearch=true

Below is the LiveData Reporting Topology.

LiveData Reporting Topology



Let me know if you are looking anything specifically


Regards,

Senthil Kumar

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