Power

jimkolik · ‎02-18-2017

hi

as you know , we must connect ASR-920-12CZ-D router to DC-60 V but Unfortunately , i connect power supply 1 of ASR-920-12CZ-D router to AC-220-V and power supply 1 was burnt , but when i connect power supply 2 to DC power(standard power ) my router turn on but not boot .

can you help me please .

is it possible that the main board was burnt ?

Dan Lukes · ‎02-18-2017

It sounds very plausible ...

Julio E. Moisa · ‎02-18-2017

Hi

Unfortunately it could have created any hardware damage, did you see any output via console?

>> Marcar como útil o contestado, si la respuesta resolvió la duda, esto ayuda a futuras consultas de otros miembros de la comunidad. <<

jimkolik · ‎02-18-2017

yes , when i connect console i see nothing .

as you know in this model all two powers are in one board ( 1 power board whit 2 ports).

Dan Lukes · ‎02-18-2017

I assume the first power unit is burned by over-voltage at all. But the spike has passed thru it as well and it damaged main board chips.

Second power unit works good, this there may be some LEDs shining, but it just doesn't work in general.