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%STACKMGR-5-MAJOR_VERSION_MISMATCH:

mohammad saeed
Level 5
Level 5

Hi Guys,

I have three 2960X switches as stack and I got this message:

Feb 24 15:21:23.475: %STACKMGR-5-MAJOR_VERSION_MISMATCH: Major Version Mismatch (Local 7 - Received 1) with neighbor-1
Feb 24 15:21:23.475: %STACKMGR-5-MAJOR_VERSION_MISMATCH: Major Version Mismatch (Local 7 - Received 1) with neighbor-1
Feb 24 15:21:23.510: %STACKMGR-5-MAJOR_VERSION_MISMATCH: Major Version Mismatch (Local 7 - Received 1) with neighbor-0
Feb 24 15:21:23.510: %STACKMGR-5-MAJOR_VERSION_MISMATCH: Major Version Mismatch (Local 7 - Received 1) with neighbor-0
Feb 24 15:21:23.510: %STACKMGR-5-MAJOR_VERSION_MISMATCH: Major Version Mismatch (Local 7 - Received 1) with neighbor-1
Feb 24 15:21:23.510: %STACKMGR-5-MAJOR_VERSION_MISMATCH: Major Version Mismatch (Local 7 - Received 1) with neighbor-1

How can I solve this issue?

Thanks,

Mohammad

10 Replies 10

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

Do all 3 switches have the same IOS version, feature set and license installed?

You can verify that with:

sh ver

sh lice

HTH

All of them has: o IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.2(2)E3, RELEASE SOFTWARE (fc3)

All of them has: o IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.2(2)E3, RELEASE SOFTWARE (fc3)

Hi,

What is the output of Show Switch  ?

-GI

if they are three stacks I can not access to them because message Missmatch is endless! but when I access every one separately I found every switch is the master! 

Actually I brought another switch with Major version 1.65 and removed swi with 7.65 and every thing is OK!

So the problem with switch major version 7! how can I return it back to 1.65?

thanks 

You can't change or remove the switch major number but that should not prevent you from stacking them together.  If every switch is master, than the switches are not being stacked correctly.  Make sure the stacking cables are connected correctly, the switches are provisioned correctly and the master switch has the highest priority (15). 

HTH

I mean Master after I disconnect the switches and access every one separately! but when I put stack for three I found when I removed one switch with Major ver.7 the other two switches is stack correctly but if i added the third switch the stack will not establish.

After use this command:

show platform stack manager all

SW1:

 
Stack State Machine View
==============================================================

Switch Master/ Mac Address Version Current
Number Member (maj.min) State
-----------------------------------------------------------
1 Master 005f.86f3.2c80 1.56 Ready

SW2:

Switch Master/ Mac Address Version Current
Number Member (maj.min) State
-----------------------------------------------------------
1 Master 006c.bc4d.2f80 7.56 Ready

SW3:

Stack State Machine View
==============================================================

Switch Master/ Mac Address Version Current
Number Member (maj.min) State
-----------------------------------------------------------
3 Master 005f.86f3.2080 1.56 Ready

the IOS is the same for all and the license is Lanbase for all switches!

is the Major Number could be the problem? and  how to solve it?

Thanks Reza 

Mohammad

GNOC
Level 1
Level 1

Hi ,

 

Even though you are using the same ios version and model, if the firmware version are not matching then this issue will come .

 

Feb 18 12:18:55.252: %STACKMGR-5-MAJOR_VERSION_MISMATCH: Major Version Mismatch (Local 1 - Received 7) with neighbor-0 (inchn-srgb2-3fdc-sw01-5)

 

Follow the below steps....  

 

check the below command output,

 

*** show platform stack manager all  

 

if the major version is not matching , then follow the below procedure .

 

Then remove it from stack by disconnecting the stack cables need to boot switch to rommon mode and Unset the existing major version number using below command.

 

*** Rommon: unset SM_MAJOR_VERSION

 

Then set it to the number which you got in first step.

 

*** Rommon: set SM_MAJOR_VERSION <Version-number>
*** Rommon: boot

 

 

after the switch boot , check the major version using the below command ,

 

Switch#show platform stack manager all

 

if the major version are showing the same . now the switch is ready to add it in the stack .

 

Regards,

Arun(GNOC)

 

Hi, 

I`ve just had the same problem and got it fixed like this: 

boot in rommon and then : 

1.flash_init

2. set SM_MAJOR_VERSION 1.56

3. boot

After booted, verify that your version is updated with the command "show platform stack manager all"

After you verify the versions on both switches you can stack them up.

 

Hi All,

We have same situation with Cisco IE5000 switch.

Which should be Major version? 

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 2 28 IE-5000-12S12P-10G 15.2(7)E3 IE5000-UNIVERSALK9-M

 

 

Switch#show platform stack manager all
Switch/Stack Mac Address : 
H/W Current
Switch# Role Mac Address Priority Version State
----------------------------------------------------------
*2 Master e8eb.3440.b280 1 4 Ready

 

Stack Port Status Neighbors
Switch# Port 1 Port 2 Port 1 Port 2
--------------------------------------------------------
2 Down Down None None


Stack Discovery Protocol View
==============================================================


Switch Active Role Current Sequence Dirty
Number State Number Bit
--------------------------------------------------------------------
2 TRUE Master Ready 001 FALSE

 

Stack State Machine View
==============================================================

Switch Master/ Mac Address Version Current
Number Member (maj.min) State
-----------------------------------------------------------
2 Master e8eb.3440.b280 6.119 Ready

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