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Delegated Admin No Longer With Company

pds_cisco
Level 1
Level 1

‎03-06-2017 02:24 PM

Hi! I'm trying to gain access to the SNTC Portal and when I received the notice about being sent to our Delegated Admin, I noticed that that user no longer is with the company. How can we get this resolved? Please let me know what other info you need from me. Thank you!

2 people had this problem
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0 Helpful
4 Replies 4

niduddin
Level 1
Level 1

‎03-07-2017 07:02 AM

Responded through private message

0 Helpful

niduddin
Level 1
Level 1
In response to niduddin

‎03-17-2017 06:28 AM

Hi Pds_cisco,

The new delegated admin has been corrected with the cco id you provided.

Thank you

0 Helpful

MikeN
Level 1
Level 1

‎10-17-2017 07:23 AM

Hello,

There person who was our DA is no longer with us.  He did set me and another person up for DA's before he left and I did verify I was able to get in, but both of us that were setup cannot access the site.  Please direct me on what is needed to resolve this. 

0 Helpful

jumin
Cisco Employee
Cisco Employee
In response to MikeN

‎10-17-2017 12:28 PM

Hey MikeN,

 

Could you start another separate post for this issue so we can track and document each issue?

 

Thanks,
Justin

0 Helpful
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