Phone book diplay

Unanswered Question
Mar 9th, 2017
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I'm facing Phone book display error; " unable to retieve phone book" in the list of contact with only some agents finesse desktop, UCCX version 10.6

The "Retry" button doesn't help to refresh the page;


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Ssaradouni Mon, 03/13/2017 - 01:59
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Yes but it displays the same in IE version 11

Firefox Version 45 was adviced  because the latest version doesn't show up wrap-up codes validation (it's a cosmetic issue) since the client doesn't agree to use IE

Just few agents who are facing this problem

Best regards

david.macias Tue, 03/14/2017 - 03:53
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On the affected agents, if you go into safe mode do you get the same issue?



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