Phone book diplay

Unanswered Question
Mar 9th, 2017
User Badges:

Hello

I'm facing Phone book display error; " unable to retieve phone book" in the list of contact with only some agents finesse desktop, UCCX version 10.6

The "Retry" button doesn't help to refresh the page;

Regards


Attachment: 
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Ssaradouni Mon, 03/13/2017 - 01:59
User Badges:

Yes but it displays the same in IE version 11

Firefox Version 45 was adviced  because the latest version doesn't show up wrap-up codes validation (it's a cosmetic issue) since the client doesn't agree to use IE

Just few agents who are facing this problem

Best regards

david.macias Tue, 03/14/2017 - 03:53
User Badges:
  • Blue, 1500 points or more

On the affected agents, if you go into safe mode do you get the same issue?


david

Actions

This Discussion