03-09-2017 02:10 AM - edited 03-14-2019 05:07 PM
Hello
I'm facing Phone book display error; " unable to retieve phone book" in the list of contact with only some agents finesse desktop, UCCX version 10.6
The "Retry" button doesn't help to refresh the page;
Regards
03-12-2017 11:13 PM
Did you try in IE?
Regards
Devan
03-13-2017 01:59 AM
Yes but it displays the same in IE version 11
Firefox Version 45 was adviced because the latest version doesn't show up wrap-up codes validation (it's a cosmetic issue) since the client doesn't agree to use IE
Just few agents who are facing this problem
Best regards
03-14-2017 03:53 AM
03-17-2017 06:22 AM
Yes i have the same issue on safe mode
Regards
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