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Account has been locked

orli colarina
Level 1
Level 1

Good Day!

I encounter problem LOGIN in CUCM 10.5 every time I login in the morning start of work "ACCOUNT HAS BEEN LOCKED" display the error message. But after around 15-20 minutes I can LOGIN with any message.

Thank you very much.

ORLI COLARINA

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Is this the built-in account?

A local account?

LDAP?

HTH

java

if this helps, please rate

I have the same issue; the built in account (CUCMAdmin). I read that the default policy is 30 min to wait before you can try again (after 5 times with the wrong password). However after the 30 min I am still not able to log in. Can I perhaps reset the password via VM console CLI? Or any other fix? Can TAC open the account for us?