cisco presence 10.5 services still starting

abd88elhak · ‎03-25-2017

hi

i have a cluster cucm 10.5 (1 pub and 2 sub) and 2 Cisco presence server 10.5 (pub and sub)

for the purpose of installing new CUCM subscriber and because i forgot the security password i rested it on all server cucm

after rebooting the 2 Cisco presence server i faced problem with their service still not sarted !!!

my question : should i change the security password of the 2 presence servers as cucm cluster ??

regards

Jaime Valencia · ‎03-25-2017

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cli_ref/10_0_1/CUCM_BK_CBEED39F_00_cucm-cli-reference-guide-100/CUCM_BK_CBEED39F_00_cucm-cli-reference-guide-100_chapter_0110.html#CUCM_CL_S55C2211_00

HTH

java

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abd88elhak · ‎03-25-2017

HI jaime

as i undestand i shoud change the security password on the two presence servers ??

regrads

abd88elhak · ‎03-26-2017

Hi jaime

Following the guide that you give me i have to change security password of cucm in GUI of presence server.

But i dont have accesse the services still not starting .

Regards

Jaime Valencia · ‎03-26-2017

Then I'd open a TAC and explain them exactly what you did, and see if they can help. You should have reviewed the command usage before doing the procedure to avoid this kind of problems.

HTH

java

if this helps, please rate