Hi, i have a cisco unified contact center solution with 25 agents (25 premium licenses), I want to use the socialminer but I don’t know what licenses I will use to activate this service, and about the cisco unfied intelligence center what licenses I need ?
Thank you for your answer, but I found in the datasheet that socialminer needs licenses per users and license per server, and that the per-user licenses are included in the premium license, so now i think that i need the license per server??
