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Is possible make a call handler cycle when no answer?

Ryan YC
Level 1
Level 1

‎04-19-2017 05:37 AM - edited ‎03-19-2019 12:21 PM

Hi Guys,

I want to make a system call handler cycle when a incoming call no answered,

and then the caller who can press a key to back to the queue(or keep waiting) for waiting the someone to pick up the call,

is possible make this on Cisco Unity Connection 10.5? 

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Jaime Valencia
Cisco Employee
Cisco Employee

‎04-19-2017 09:34 AM

You can also configure queuing in CUCM

HTH

java

if this helps, please rate
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