Minor error in 6509 Sup2t module 5

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Apr 20th, 2017
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Hi Guys,


I have two core switches 6509 in my project and after one year i got this minor error in the core sw 2:


Core_SW#show module switch 2
Switch Number: 2 Role: Virtual Switch Standby
---------------------- -----------------------------
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6848-GE-TX SAL1639NESZ
2 16 CEF720 16 port 10GE WS-X6816-10GE SAL1637MB7Y
3 24 CEF720 24 port 1000mb SFP WS-X6824-SFP SAL1640NTFJ
4 16 CEF720 16 port 10GE WS-X6816-10GE SAL1639NLPV
5 5 Supervisor Engine 2T 10GE w/ CTS (Hot) VS-SUP2T-10G SAL1639NJ7U

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 6073.5cd9.8ad0 to 6073.5cd9.8aff 1.0 12.2(18r)S1 15.0(1)SY2 Ok
2 001f.6ca4.7340 to 001f.6ca4.734f 1.1 12.2(18r)S1 15.0(1)SY2 Ok
3 6073.5cd9.a920 to 6073.5cd9.a937 1.0 12.2(18r)S1 15.0(1)SY2 Ok
4 30f7.0d7f.3fe8 to 30f7.0d7f.3ff7 1.1 12.2(18r)S1 15.0(1)SY2 Ok
5 e05f.b911.3921 to e05f.b911.3928 1.3 12.2(50r)SYS 15.0(1)SY2 Ok

Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Distributed Forwarding Card WS-F6K-DFC4-A SAL1639NFVD 1.2 Ok
2 Distributed Forwarding Card WS-F6K-DFC4-E SAL1637MHUN 1.2 Ok
3 Distributed Forwarding Card WS-F6K-DFC4-A SAL1640NT12 1.2 Ok
4 Distributed Forwarding Card WS-F6K-DFC4-E SAL1640NQK6 1.2 Ok
5 Policy Feature Card 4 VS-F6K-PFC4 SAL1640NMXT 1.2 Ok
5 CPU Daughterboard VS-F6K-MSFC5 SAL1639NLK6 1.4 Ok

Mod Online Diag Status
---- -------------------
1 Pass
2 Pass
3 Pass
4 Pass
5 Minor Error


As you see minor Error in online diag status! Is it critical and will make problem in network? and how to solve it! I heard that can be solved by hard reset of sup2t! how to do it?


Thanks


Mohammad Saeed

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Leo Laohoo Thu, 04/20/2017 - 02:48
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Post the complete output to the command "sh version". 

You might want to consider upgrading the IOS.  It's old.

mohammad saeed Thu, 04/20/2017 - 03:05
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Core_SW#
Core_SW#show versi
Core_SW#show version
Cisco IOS Software, s2t54 Software (s2t54-IPBASEK9-M), Version 15.0(1)SY2, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 10-Jul-12 13:35 by prod_rel_team

ROM: System Bootstrap, Version 12.2(50r)SYS2, RELEASE SOFTWARE (fc1)

Core_SW uptime is 1 year, 39 weeks, 4 days, 1 hour, 16 minutes
Uptime for this control processor is 1 year, 1 week, 3 days, 17 hours, 6 minutes
System returned to ROM by Stateful Switchover at 19:53:57 ksa Sat Apr 9 2016
System restarted at 19:53:57 ksa Sat Apr 9 2016
System image file is "bootdisk:s2t54-ipbasek9-mz.SPA.150-1.SY2.bin"
Last reload reason: address error at PC 0x5DF79F0, address 0x5DF79F0


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If you require further assistance please contact us by sending email to
[email protected].

cisco WS-C6509-E (M8572) processor (revision ) with 1769472K/262144K bytes of memory.
Processor board ID SMC1636001Q
CPU: MPC8572_E, Version: 2.2, (0x80E80022)
CORE: E500, Version: 3.0, (0x80210030)
CPU:1500MHz, CCB:600MHz, DDR:600MHz
L1: D-cache 32 kB enabled
I-cache 32 kB enabled

Last reset from s/w reset
22 Virtual Ethernet interfaces
150 Gigabit Ethernet interfaces
68 Ten Gigabit Ethernet interfaces
2543K bytes of non-volatile configuration memory.

Configuration register is 0x2102

Core_SW#

Leo Laohoo Thu, 04/20/2017 - 05:17
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Last reload reason: address error at PC 0x5DF79F0, address 0x5DF79F0

Ok, this doesn't look good. 

May I request if you can also post the complete output to the command "sh log"?

mohammad saeed Thu, 04/20/2017 - 08:09
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Core_SW#show log
Core_SW#show log
Syslog logging: enabled (0 messages dropped, 18 messages rate-limited, 6 flushes, 0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.


No Inactive Message Discriminator.


Console logging: level debugging, 787 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 1222 messages logged, xml disabled,
filtering disabled
Logging to: tty1(783)
Buffer logging: level debugging, 783 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled
Trap logging: level informational, 249 message lines logged

Log Buffer (8192 bytes):
20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/1 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/2 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/3 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/4 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/5 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/6 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/7 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/8 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/9 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/10 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/11 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/12 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/13 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/14 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/15 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te1/2/16 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Gi1/1/40 is part of agport
Apr 20 10:31:11.576: FEC: pagp_switch_is_in_port_channel: Te2/2/1 is part of agport
Apr 20 10:31:11.592: FEC: pagp_switch_is_in_port_channel: Te1/2/5 is part of agport
Apr 20 10:31:11.840: FEC: pagp_switch_is_in_port_channel: Te2/2/5 is part of agport
Apr 20 10:31:11.944: FEC: pagp_switch_is_in_port_channel: Te2/2/13 is part of agport
Apr 20 10:31:12.088: FEC: pagp_switch_is_in_port_channel: Te1/2/5 is part of agport
Apr 20 10:31:12.148: FEC: pagp_switch_is_in_port_channel: Te1/5/5 is part of agport
Apr 20 10:31:12.204: FEC: pagp_switch_is_in_port_channel: Te2/2/2 is part of agport
Apr 20 10:31:12.204: FEC: pagp_switch_is_in_port_channel: Te2/2/3 is part of agport
Apr 20 10:31:12.204: FEC: pagp_switch_is_in_port_channel: Te2/2/4 is part of agport
Apr 20 10:31:12.512: FEC: pagp_switch_is_in_port_channel: Te2/2/16 is part of agport
Apr 20 10:31:12.604: FEC: pagp_switch_is_in_port_channel: Te2/2/5 is part of agport
Apr 20 10:31:12.604: FEC: pagp_switch_is_in_port_channel: Te2/2/7 is part of agport
Apr 20 10:31:12.604: FEC: pagp_switch_is_in_port_channel: Te2/2/8 is part of agport
Apr 20 10:31:12.704: FEC: pagp_switch_is_in_port_channel: Te2/2/15 is part of agport
Apr 20 10:31:12.820: FEC: pagp_switch_is_in_port_channel: Te1/2/2 is part of agport
Apr 20 10:31:12.904: FEC: pagp_switch_is_in_port_channel: Te2/2/9 is part of agport
Apr 20 10:31:12.904: FEC: pagp_switch_is_in_port_channel: Te2/2/10 is part of agport
Apr 20 10:31:12.904: FEC: pagp_switch_is_in_port_channel: Te2/2/11 is part of agport
Apr 20 10:31:13.032: FEC: pagp_switch_is_in_port_channel: Te2/2/4 is part of agport
Apr 20 10:31:13.412: FEC: pagp_switch_is_in_port_channel: Te2/4/2 is part of agport
Apr 20 10:31:13.436: FEC: pagp_switch_is_in_port_channel: Te2/2/6 is part of agport
Apr 20 10:31:13.436: FEC: pagp_switch_is_in_port_channel: Te2/2/12 is part of agport
Apr 20 10:31:13.436: FEC: pagp_switch_is_in_port_channel: Te2/2/13 is part of agport
Apr 20 10:31:13.436: FEC: pagp_switch_is_in_port_channel: Te2/2/14 is part of agport
Apr 20 10:31:13.436: FEC: pagp_switch_is_in_port_channel: Te2/2/15 is part of agport
Apr 20 10:31:13.436: FEC: pagp_switch_is_in_port_channel: Te2/2/16 is part of agport
Apr 20 10:31:13.592: FEC: pagp_switch_is_in_port_channel: Te1/4/10 is part of agport
Apr 20 10:31:13.668: FEC: pagp_switch_is_in_port_channel: Te1/2/14 is part of agport
Apr 20 10:31:13.820: FEC: pagp_switch_is_in_port_channel: Te2/2/11 is part of agport
Apr 20 10:31:13.936: FEC: pagp_switch_is_in_port_channel: Te2/4/15 is part of agport
Apr 20 10:31:14.076: FEC: pagp_switch_is_in_port_channel: Gi2/3/3 is part of agport
Apr 20 10:31:14.432: FEC: pagp_switch_is_in_port_channel: Te2/4/1 is part of agport
Apr 20 10:31:14.544: FEC: pagp_switch_is_in_port_channel: Gi2/1/13 is part of agport
Apr 20 10:31:14.596: FEC: pagp_switch_is_in_port_channel: Gi2/3/3 is part of agport
Apr 20 10:31:14.780: FEC: pagp_switch_is_in_port_channel: Te1/4/10 is part of agport
Apr 20 10:31:14.788: FEC: pagp_switch_is_in_port_channel: Te2/2/12 is part of agport
Apr 20 10:31:15.280: FEC: pagp_switch_is_in_port_channel: Te2/2/11 is part of agport
Apr 20 10:31:15.352: FEC: pagp_switch_is_in_port_channel: Te2/4/1 is part of agport
Apr 20 10:31:15.820: FEC: pagp_switch_is_in_port_channel: Te2/2/9 is part of agport
Apr 20 10:31:15.860: FEC: pagp_switch_is_in_port_channel: Te2/5/5 is part of agport
Apr 20 10:31:16.280: FEC: pagp_switch_is_in_port_channel: Te2/4/3 is part of agport
Apr 20 10:31:17.348: FEC: pagp_switch_is_in_port_channel: Te2/4/4 is part of agport
Apr 20 10:31:17.436: FEC: pagp_switch_is_in_port_channel: Te2/4/10 is part of agport
Apr 20 10:31:17.524: FEC: pagp_switch_is_in_port_channel: Te1/2/6 is part of agport
Apr 20 10:31:17.528: FEC: pagp_switch_is_in_port_channel: Gi2/1/47 is part of agport
Apr 20 10:31:17.796: FEC: pagp_switch_is_in_port_channel: Te1/2/7 is part of agport
Apr 20 10:31:17.944: FEC: pagp_switch_is_in_port_channel: Te1/5/4 is part of agport
Apr 20 10:31:18.064: FEC: pagp_switch_is_in_port_channel: Te2/2/5 is part of agport
Apr 20 10:31:18.180: FEC: pagp_switch_is_in_port_channel: Te2/4/6 is part of agport
Apr 20 10:31:18.448: FEC: pagp_switch_is_in_port_channel: Te1/4/2 is part of agport
Apr 20 10:31:18.988: FEC: pagp_switch_is_in_port_channel: Gi1/3/2 is part of agport
Apr 20 10:31:18.988: FEC: pagp_switch_is_in_port_channel: Te2/4/13 is part of agport
Apr 20 10:31:19.012: FEC: pagp_switch_is_in_port_channel: Te2/4/8 is part of agport
Apr 20 10:31:19.088: FEC: pagp_switch_is_in_port_channel: Te2/5/4 is part of agport
Apr 20 10:31:19.228: FEC: pagp_switch_is_in_port_channel: Te2/4/8 is part of agport
Apr 20 10:31:19.240: FEC: pagp_switch_is_in_port_channel: Te2/4/15 is part of agport
Apr 20 10:31:19.440: FEC: pagp_switch_is_in_port_channel: Te1/4/8 is part of agport
Apr 20 10:31:20.392: FEC: pagp_switch_is_in_port_channel: Gi2/1/40 is part of agport
Apr 20 10:31:20.544: FEC: pagp_switch_is_in_port_channel: Te2/4/1 is part of agport
Apr 20 10:31:20.564: FEC: pagp_switch_is_in_port_channel: Te1/2/10 is part of agport
Apr 20 10:31:20.968: FEC: pagp_switch_is_in_port_channel: Te2/4/2 is part of agport
Apr 20 10:31:21.148: FEC: pagp_switch_is_in_port_channel: Te2/4/3 is part of agport
Apr 20 10:31:21.148: FEC: pagp_switch_is_in_port_channel: Te2/4/4 is part of agport
Apr 20 10:31:21.148: FEC: pagp_switch_is_in_port_channel: Te2/4/6 is part of agport
Apr 20 10:31:21.148: FEC: pagp_switch_is_in_port_channel: Te2/4/8 is part of agport
Apr 20 10:31:21.796: FEC: pagp_switch_is_in_port_channel: Te2/4/10 is part of agport
Apr 20 10:31:21.796: FEC: pagp_switch_is_in_port_channel: Te2/4/13 is part of agport
Apr 20 10:31:21.796: FEC: pagp_switch_is_in_port_channel: Te2/4/15 is part of agport
Apr 20 10:31:21.920: FEC: pagp_switch_is_in_port_channel: Te1/4/8 is part of agport
Apr 20 10:31:22.348: FEC: pagp_switch_is_in_port_channel: Te1/2/6 is part of agport
Apr 20 10:31:22.576: FEC: pagp_switch_is_in_port_channel: Gi1/1/13 is part of agport
Apr 20 10:31:22.680: FEC: pagp_switch_is_in_port_channel: Te1/4/1 is part of agport
Apr 20 10:31:22.692: FEC: pagp_switch_is_in_port_channel: Te2/4/10 is part of agport
Apr 20 10:31:22.704: FEC: pagp_switch_is_in_port_channel: Gi2/3/3 is part of agport
Apr 20 10:31:22.772: FEC: pagp_switch_is_in_port_channel: Te2/4/15 is part of agport
Apr 20 10:31:22.804: FEC: pagp_switch_is_in_port_channel: Gi2/3/2 is part of agport
Apr 20 10:31:23.468: FEC: pagp_switch_is_in_port_channel: Te2/2/8 is part of agport
Apr 20 10:31:23.656: FEC: pagp_switch_is_in_port_channel: Te2/4/10 is part of agport
Apr 20 10:31:23.684: FEC: pagp_switch_is_in_port_channel: Te1/4/3 is part of agport
Apr 20 13:04:49.232: %DHCPD-4-PING_CONFLICT: DHCP address conflict: server pinged 10.60.4.9.
Core_SW#



these logs because I was using etherchannel debugging for troubleshooting!

Leo Laohoo Thu, 04/20/2017 - 14:04
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The output to the "sh logs" didn't help.  

My only recommendation is to upgrade the IOS.

Leo Laohoo Thu, 04/20/2017 - 15:19
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Well, you have two 10 Gbps line cards and there have been several known bugs involving high CPU due to SLCP process (CSCur96442, CSCun45870,   CSCuv89092, CSCsz52301).  

Currently, I'm using 15.4(1)SY1.

mohammad saeed Fri, 04/21/2017 - 03:37
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I have IOS ipbase what if I use ipservice or any ios is not ipbase? Is it problem?


Leo Laohoo Fri, 04/21/2017 - 04:50
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You must use the same feature set.  

Iulian Vaideanu Thu, 04/20/2017 - 08:34
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Minor Errors can be caused by temperature issues (what does "show environment alarm" output?).

Also, look for "F" (Failed) test results in "show diagnostic result module 5".

mohammad saeed Thu, 04/20/2017 - 08:40
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Core_SW#show diagnostic result switch 2 module 5

Current bootup diagnostic level: minimal

Switch 2 Module 5: Supervisor Engine 2T 10GE w/ CTS (Hot) SerialNo : SAL1639NJ7U

Overall Diagnostic Result for Switch 2 Module 5 : MINOR ERROR
Diagnostic level at card bootup: minimal

Test results: (. = Pass, F = Fail, U = Untested)

1) TestTransceiverIntegrity:

Port 1 2 3 4 5
-------------------
U U U . .


2) TestLoopback:

Port 1 2 3 4 5
-------------------
. . . U U


3) TestVSActiveToStandbyLoopback ---> .
4) TestL2CTSLoopback:

Port 1 2 3 4 5
-------------------
. . . U U


5) TestL3CTSLoopback:

Port 1 2 3 4 5
-------------------
. . . U U


6) TestScratchRegister -------------> .
7) TestNewIndexLearn ---------------> .
8) TestDontConditionalLearn --------> .
9) TestBpduTrap --------------------> .
10) TestMatchCapture ----------------> .
11) TestProtocolMatchChannel --------> .
12) TestPortSecurity ----------------> .
13) TestIPv4FibShortcut -------------> .
14) TestL3Capture2 ------------------> .
15) TestIPv6FibShortcut -------------> .
16) TestMPLSFibShortcut -------------> .
17) TestNATFibShortcut --------------> .
18) TestAclPermit -------------------> .
19) TestAclDeny ---------------------> .
20) TestAclRedirect -----------------> .
21) TestRBAcl -----------------------> .
22) TestQos -------------------------> .
23) TestDQUP ------------------------> .
24) TestL3VlanMet -------------------> .
25) TestIngressSpan -----------------> .
26) TestEgressSpan ------------------> .
27) TestNetflowShortcut -------------> .
28) TestInbandEdit ------------------> .
29) TestFabricInternalSnake ---------> U
30) TestFabricExternalSnake ---------> .
31) TestFabricVlanLoopback ----------> .
32) TestTrafficStress ---------------> U
33) TestL3TcamMonitoring ------------> .
34) TestFibTcam ---------------------> U
35) TestAclQosTcam ------------------> U
36) TestEarlMemOnBootup -------------> .
37) TestAsicMemory ------------------> U
38) ScheduleSwitchover --------------> U
39) TestFirmwareDiagStatus ----------> .
40) TestAsicSync --------------------> .
41) TestUnusedPortLoopback:

Port 1 2 3 4 5
-------------------
U . . U U


42) TestNonDisruptiveLoopback:

Port 1 2 3 4 5
-------------------
U U U U U


43) TestFabricFlowControlStatus -----> .
44) TestPortTxMonitoring:

Port 1 2 3 4 5
-------------------
U U U . .


45) TestOBFL ------------------------> .
46) TestCFRW:

Device 1
---------
U


47) TestLtlFpoeMemoryConsistency ----> .
48) TestErrorCounterMonitor ---------> .
49) TestVslBridgeLink ---------------> .
50) TestVslLocalLoopback:

Port 1 2 3 4 5
-------------------
U U U . .


51) TestVslStatus:

Port 1 2 3 4 5
-------------------
U U U . .


52) TestEARLInternalTables ----------> .
53) TestNVRAMBatteryMonitor ---------> F
54) TestMediaLoopback:

Port 1 2 3 4 5
-------------------
. . . U U


55) TestMicroburst:

Port 1 2 3 4 5
-------------------
. . . . .


Core_SW#




I got this failed: 53) TestNVRAMBatteryMonitor ---------> F ??!!

Iulian Vaideanu Thu, 04/20/2017 - 09:04
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Maybe your SUP hit this bug: https://quickview.cloudapps.cisco.com/quickview/bug/CSCub30570 (also marked as correct answer here: https://supportforums.cisco.com/discussion/11874466/sup2t-what-function-... )...

I also found this (as Leo said, your IOS is quite old - it may be worth trying a newer one): https://quickview.cloudapps.cisco.com/quickview/bug/CSCuc07269

mohammad saeed Thu, 04/20/2017 - 09:25
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Hi Lulian! Thanks for you and for Leo. I will try tomorrow to check first solution by resetting the sup and if didn't solved I will try to update but if the ver is old why SW1 is OK? 


May be need resetting !

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