04-20-2017 03:28 PM - edited 03-19-2019 12:21 PM
Hello,
We have hunt pilot which is forwarded to voicemail in no answer case. In CUC I have created Call Handler for hunt pilot. We did personal recording for greeting by phone. I play greeting from CUC, but when we call to hunt pilot to listen greeting it plays default greeting.
I don't have any idea what could be a problem. Because there is not much configuration to change and test.
What could be a problem?
04-20-2017 06:02 PM
Did you select My Personal Recording under Callers Hear, for that greeting?
04-20-2017 10:25 PM
Yes. It has been selected. CUC is 11.x
04-22-2017 10:35 AM
I have found the problem. There was Weekends schedules. After chaging it to All Hours, I heard personal greetings.
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