Cisco ACS 5.6 - Service TACACS Identity Policy restore

pga400pe2 · ‎04-26-2017

Hi.

Don't know what happened but ALL my Service TACACS Identity Policies are gone. I was modifying one of them then got an error message (don't remember exactly which one). Then, all the sudden, they were all gone! When I go check the ACS Configuration Audit I can see the one I was working on was indeed changed (which is fine) but, at the same time, that all the others were deleted (which, IMO, is impossible)!

Anyway, I'd like to know if there's a way ton ONLY restore them and not all our ACS configuration. Our latest backup is a bit old and I wouldn't like to manually redo all modifications made since then...

Many thanks!

Javier Henderson · ‎04-26-2017

There is a known bug that covers the behavior you've observed, that's triggered by using certain versions of Firefox.

What browser were you using when this happened?

Javier Henderson

Cisco Systems

pga400pe2 · ‎04-26-2017

I was indeed using Firefox (52.0.2 (64 bits))... :o(

So, any way I could " restore " them (and only them)?

3iron · ‎04-28-2017

This exact same issue happened to me using firefox with access policies.

I could not find a way of restoring just this area, its more the entire environment. I had to rely on a previous screenshot of the rules to manually add them back in.

Unfortunately it may be a case of having to add them manually back in.