Desperately need help setting up VPN on RV320

william · ‎06-26-2017

I'm trying to set up VPN on my office network using the RV320. Is there some kind of guide for dummies I can use? I'm trying to use The Green Bow client on my windows 10 laptop. I've gone through the router guide and followed it step by step. I've gotten the setup to the point where I could reach the VPN server, but not connect. When I contacted The Green Bow, they had me completely change the setup and now I can't get anywhere. They're telling me I need to port forward 500 and 4500, but Idk what IP address to use. I've been going back and forth for 2 weeks and my head is spinning. Please help!!

PS: I'm not married to The Green Bow, I can change to something else if necessary.

william · ‎06-26-2017

UPDATE: I reverted back to my original config, before I contacted The Green Bow. Here is what I'm getting:

6 22:53:06:056 Default (SA Ikev1Gateway-Ikev1Tunnel-P2) is opening.
20170626 22:54:28:220 Default (SA Ikev1Gateway-Ikev1Tunnel-P2) is opening.
20170626 22:54:28:223 Default (SA Ikev1Gateway-P1) SEND phase 1 Aggressive Mode [SA] [KEY_EXCH] [NONCE] [ID] [VID] [VID] [VID] [VID] [VID]
20170626 22:54:28:303 Default (SA Ikev1Gateway-P1) RECV phase 1 Aggressive Mode [HASH] [SA] [KEY_EXCH] [NONCE] [ID] [VID] [VID]
20170626 22:54:28:303 Default (SA Ikev1Gateway-P1) SEND phase 1 Aggressive Mode [HASH]
20170626 22:54:28:303 Default phase 1 done: initiator id william@eisenstein.com, responder id 50.195.108.185
20170626 22:54:28:303 Default (SA Ikev1Gateway-P1) renewal in 6408 seconds (00:41:16)
20170626 22:54:28:303 Default (SA Ikev1Gateway-Ikev1Tunnel-P2) SEND phase 2 Quick Mode [HASH] [SA] [KEY_EXCH] [NONCE] [ID] [ID]
20170626 22:54:28:340 Default (SA Ikev1Gateway-P1) RECV Informational [HASH] [NOTIFY] with INVALID_ID_INFORMATION error
20170626 22:54:29:362 Default (SA Ikev1Gateway-P1) SEND Informational [HASH] [DELETE]
20170626 22:54:29:362 Default <Ikev1Gateway-P1> deleted

The popup on the taskbar says "Invalid Remote Address"

william · ‎06-26-2017

UPDATE #2: I enabled NAT Traversal in the Advanced section and now the router sees me as connected, but the client seems to be stuck. Here is what I'm getting:

20170626 23:31:49:048 Default (SA Ikev1Gateway-Ikev1Tunnel-P2) is opening.
20170626 23:31:50:076 Default (SA Ikev1Gateway-P1) SEND phase 1 Aggressive Mode [SA] [KEY_EXCH] [NONCE] [ID] [VID] [VID] [VID] [VID] [VID]
20170626 23:31:50:161 Default (SA Ikev1Gateway-P1) RECV phase 1 Aggressive Mode [HASH] [SA] [KEY_EXCH] [NONCE] [ID] [NAT_D] [NAT_D] [VID] [VID] [VID]
20170626 23:31:50:161 Default (SA Ikev1Gateway-P1) SEND phase 1 Aggressive Mode [HASH] [NAT_D] [NAT_D]
20170626 23:31:50:161 Default phase 1 done: initiator id william@eisenstein.com, responder id 50.195.108.185
20170626 23:31:50:161 Default (SA Ikev1Gateway-P1) renewal in 6789 seconds (01:24:59)
20170626 23:31:50:177 Default (SA Ikev1Gateway-Ikev1Tunnel-P2) SEND phase 2 Quick Mode [HASH] [SA] [KEY_EXCH] [NONCE] [ID] [ID]
20170626 23:31:50:407 Default (SA Ikev1Gateway-Ikev1Tunnel-P2) RECV phase 2 Quick Mode [HASH] [SA] [KEY_EXCH] [NONCE] [ID] [ID]
20170626 23:31:50:407 Default (SA Ikev1Gateway-Ikev1Tunnel-P2) SEND phase 2 Quick Mode [HASH]
20170626 23:31:50:423 Default (SA Ikev1Gateway-Ikev1Tunnel-P2) renewal in 2446 seconds (00:12:36)
20170626 23:31:50:423 Default ConfigureVirtualItf: IM_NewInstance failed with errors 4 - 3.
20170626 23:31:56:694 Default (SA Ikev1Gateway-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE
20170626 23:31:56:694 Default (SA Ikev1Gateway-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK
20170626 23:32:06:743 Default (SA Ikev1Gateway-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE
20170626 23:32:06:743 Default (SA Ikev1Gateway-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK
20170626 23:32:16:785 Default (SA Ikev1Gateway-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE
20170626 23:32:16:785 Default (SA Ikev1Gateway-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK

The last two lines just keep repeating until I shut down the client.

william · ‎06-27-2017

UPDATE #3: After updating the windows 10 drivers for TheGreenBow client, I finally have the tunnel up. I can ping the remote router, but I can't get beyond that. I feel like the issue now has to do with the settings in the Cisco.

william · ‎06-28-2017

UPDATE #4: I can see and ping certain devices on the network, and I can print to the remote network printer. However, I cannot see or ping any of the Windows machines on the network. I also cannot see the VPN machine from within the network.

lowreadylo · ‎04-08-2018

I'm having the same exact issue. what did you do to resolve this?