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Cisco ISE Captive Portal with Apple Devices

Davion Stewart
Level 1
Level 1

Good day,

We are using Cisco ISE version 2.2 and WLC 5520 with vsoftware version 8.2.150. 

We are using the HotSpot function of ISE to allow users to connect to the Hot Spot Portal, accept an AUP and then get access to the network. 

Currently, Windows and Android devices are automatically redirected to the portal when they connect to the SSID but the Apple devices are giving some problems. The IOS devices are running version 10.3.2

The Apple Devices are giving two issues:

1. They are not getting redirected automatically when they connect to the SSID

2. If the apple devices get redirected automatically, the following error comes up: "Cannot connect to portal because there is no internet access"

I have tried getting the Captive Portal with the network web-auth captive bypass enabled and also disabled but still doesn't work. 

I have also tried redirecting the IP address of captive.apple.com (Yes its multiple IP addresses ) but still doesn't work. 

DNS ACLs cant be used with this type of controller either.

Does anyone have a solution? Would be greatly appreciated :)

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