Solved: Global protect VPN is disabling WLAN

ittechk4u1 · ‎07-07-2017

Hello experts,

Step1: client connected with WLAN successfully.

Step2: Start Global Protect VPN client on machine

Step3: Click on connect then its automatically disabling WLAN adapter.

anyone faced the same issue or have a solution of it ?

Thanks

Sandeep Choudhary · ‎07-09-2017

Are you having issue with all clients or only with few ?

is it win 7 or win 10 ?

--------------------------------

Please also check...

Restart and check your BIOS for the following:
- device options: WLAN / LAN switch: if on, turn it off.
- Wireless options -> check for LAN/WLAN, and turn off the settings or mess with them.

Regards

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View solution in original post

Sandeep Choudhary · ‎07-10-2017

Hi,

Only WIN 10 then it must be this issue!!!

Info: "Windows 10 handles Auto Switching the LAN/WLAN, so you should disable it in the BIOS." and try again.

Regards

Dont forget to rate helpful posts

View solution in original post

Scott Fella · ‎07-07-2017

Have you posted this on the GlobalProtect forum as well? Doesn't seem to be an issue with the wireless if they can connect fine.

-Scott

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-Scott
*** Please rate helpful posts ***

ittechk4u1 · ‎07-09-2017

Thanks Scott.

I will posts this issue on Global Protect forum as well..

Sandeep Choudhary · ‎07-09-2017

Are you having issue with all clients or only with few ?

is it win 7 or win 10 ?

--------------------------------

Please also check...

Restart and check your BIOS for the following:
- device options: WLAN / LAN switch: if on, turn it off.
- Wireless options -> check for LAN/WLAN, and turn off the settings or mess with them.

Regards

Dont forget to rate helpful posts

ittechk4u1 · ‎07-09-2017

Here are the answers:

1. Only with 3-4 clients...

2. All affected clients are WIN 10...

I will try your method and post the result here..

Thanks Sandeep

Sandeep Choudhary · ‎07-10-2017

Hi,

Only WIN 10 then it must be this issue!!!

Info: "Windows 10 handles Auto Switching the LAN/WLAN, so you should disable it in the BIOS." and try again.

Regards

Dont forget to rate helpful posts

ittechk4u1 · ‎07-10-2017

you guys saved me.

I disabled LAN / WLAN auto-switch in BIOS and it worked. I will also try on other win 10 laptops.

Thanks you guys.

Sandeep Choudhary · ‎07-11-2017

Glad it helped. Thanks for rating.

THEuda · ‎12-07-2018

It helped start the service from automatically reset manually.