cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
381
Views
0
Helpful
1
Replies

Jabber 11.8 credentials issues

orellanas
Level 1
Level 1

Hi, 

I'm trying to migrate from Jabber 10.5 to 11.8 but I just got with issue on how to point to the server ip address.

In 10.5 you can indicate the name of the server or the IP address.

in 11.8 you can't do that.

I installed 11.8 over 10.5 and pulled all the configuration from 10.5 so it accepted my credentials so there wasn't an issue. 

After some days, I needed to reset Jabber, so I did, and after that its tell me "Your username or password is not correct" but the credentials are ok, because I can access to CUCM and Presence server. 

I can go back to 10.5 and solve the problem, but I would like to deploy this version in production, but if I don't have clear on how to resolve a connection issue, then I have to stop the deployment to the new version. 

Can you guys please tell me if there is a way to point the IP Address or Server name in Jabber 11.8 ?

Thanks in advance,

Alberto 

 

1 Reply 1

j.huizinga
Level 6
Level 6

You can still point to an IP address, but only when user@domain fails

But why don't you add SRV records? Much easier for end users and administrators

JH

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: