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Troubleshooting Ports

Cameron.Carlson
Level 1
Level 1

Problem: I can access a server via RDP locally on the network, I can't connect to it via the site-to-site VPN tunnel. I can ping the server, I can login to the web interface of the DVR on site, I can telnet into switches and Router on site. Just can't RDP. 

Troubleshooting steps taken: I have Disabled (And completely uninstalled Symantec) I have turned off windows firewall, turned it back on and made sure Edge Transversal was allowed. I can go to the router at site of server and run a telnet to 3389 and it will open, I can Also forward the port and connect through the WAN. 

Site:

Site 1: (Where I'm trying to connect from) 2901 Router behind an ASA 5520

Site 2: (Where I'm connecting to) 1 Router Cisco 2901

It has always work for as long as I can remember. I would like to know a few things to help troubleshoot.

1. Is there was way, on the router at site 2, to tell whether or not it's even getting the request to that port or address?

2. Is there a way to test the connection to that port from the ASA since there is no Telnet option? 

1 Reply 1

Hello,

RDP by default uses TCP port 3389. Can you post the configuration of your 2901 ?