Hi Cisco Support Community,

In the last 2 weeks, we frequently receive error message from IronPort regarding various services. After troubleshooting was done, all services seems Okay. As shown connected on IronPort GUI. Do this due out IronPort was hit by certain bug which I cannot find by myself. Kindly advise on this. I provided some of the error messages that received from IronPort below.

Model: Cisco IronPort C100V

Current firmware version: 10.0.0-203 

Unable to connect to Cisco Web Security Service.

URL Filtering will not work correctly.

Please verify all network, proxy and firewall settings.

Connection to "v2.sds.cisco.com" failed.

The last error seen on this connection: "Request failed with code: 77 (error setting certificate verify locations:

  CAfile: /data/share/trustedca.pem

  CApath: none)"

Unable to connect to Cisco Web Security Service.

URL Filtering will not work correctly.

Please verify all network, proxy and firewall settings.

Connection to "v2.sds.cisco.com" failed.

The last error seen on this connection: "Request failed with code: 35 (error:1409C041:SSL routines:SSL3_SETUP_READ_BUFFER:malloc failure)"

Unable to connect to Cisco Web Security Service.

URL Filtering will not work correctly.

Please verify all network, proxy and firewall settings.

Connection to "v2.sds.cisco.com" failed.

The last error seen on this connection: "Request failed with code: 77 (error setting certificate verify locations:

  CAfile: /data/share/trustedca.pem

  CApath: none)"

Thank you.