07-20-2017 04:38 AM - edited 03-18-2019 01:19 PM
I am trying to add the list of participants to the email template that is sent out when an event is cancelled. I was able to have the list appear when I create the event. Below is an example of what it looks like under the 'Create Event' template.
<FOREACH:PARTICIPANT> <VAL:PARTICIPANT_NAME>
<SECTION:PARTICIPANT_NUMBERS> <VAL:PARTICIPANT_NUMBERS>
</SECTION:PARTICIPANT_NUMBERS><SECTION:PARTICIPANT_TIME> <VAL:PARTICIPANT_TIME>
</SECTION:PARTICIPANT_TIME>
</FOREACH:PARTICIPANT><SECTION:CALL_ROUTE>
<SECTION:OBTP_ROUTE_DETAIL> {OBTP_ROUTE_DETAIL} </SECTION:OBTP_ROUTE_DETAIL>
Solved! Go to Solution.
07-20-2017 09:34 AM
It's not possible to take variables from one email template and insert them into another, if you look at the email template in TMS in the right pane where it says "Phrase File", those are the only options you have for the selected template.
07-20-2017 09:34 AM
It's not possible to take variables from one email template and insert them into another, if you look at the email template in TMS in the right pane where it says "Phrase File", those are the only options you have for the selected template.
07-21-2017 07:42 AM
I thought the right pane was just for adding words so you can abbreviate them on the left side. For example, when I put {PARTICIPANTS} in the left pane, the email will read Participant(s) because that is what is what I added in the right pane. I was just hoping I could add the list of participants to the corresponding cancellation email so I didn't have to go back into the system and search for the deleted conference to find the names.
07-21-2017 10:31 AM
Yeah, you're correct. Either way, variables can't be taken from one template and put into another, the admin guide lists following variable that can be used with the booking cancel template:
<SECTION:MEETING_TITLE> // Used if conference has a title.
<VAL:MEETING_TITLE> // The conference title.
<SECTION:RECURRENCE_INFO> // Used if conference is recurrent.
<VAL:RECURRENCE_INFO> // The recurrence pattern information.
<VAL:MEETING_DATE_TIME> // The conference date and time.
<VAL:MEETING_TIME_ZONE> // The conference time zone.
<VAL:OWNEREMAILADDRESS> // The conference owner email address
<VAL:OWNERPHONENUMBER> // The conference owner phone number
<VAL:OWNER> // The conference owner.
<VAL:DELETED_BY_EMAILADDRESS> // Email address of the user who deleted the conference
<VAL:DELETED_BY_PHONENUMBER> // Phone number of the user who deleted the conference
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