Cisco Unified CM Administration

cmabindla · ‎08-15-2017

1. Please advice as to where on Cisco Unified CM Administration or Cisco Unified Serviceability does it point to raw data

2. Need to re-enable the CDR output on the CISCO CM Switch.

3. We use aspivia as our third vendor to collect data but data does not get sftpd to them. PLEASE ASSIST!!!

Jaime Valencia · ‎08-15-2017

Exactly what "raw data" are you asking about??

CDR is enabled in the service parameters

Have you configured that device as a billing server?

HTH

java

if this helps, please rate

Vaijanath Sonvane · ‎08-15-2017

Hi,

As Jaime mentioned, make sure you have selected "CDR Enabled Flag" Service Parameter to "True" under Cisco Unified CM Administration >> System >> Service Parameters. This parameter determines whether call detail records (CDRs) are generated.

In order to push CDR raw data from CUCM to billing server, you need to configure "Billing Application Server Parameters" under Cisco Unified Serviceability >> Tools >> CDR Management. Make sure you have correct Username, Password, Protocol and Billing Server IP Address.

Thanks,

Vaijanath Sonvane

(Please rate if this is helpful.)

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.