Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Interview Handler error

Unanswered Question
Apr 19th, 2001
User Badges:
  • Bronze, 100 points or more

One of the Interview Handlers has 4 questions, but, I get the following error in the event logs:<br>Event Type: Warning<br>Event Source: AvConvMsg_MC<br>Event Category: Warning <br>Event ID: 10002<br>Date: 4/18/2001<br>Time: 3:24:42 PM<br>User: N/A<br>Description:<br>ERROR retreiving interview handler [SacScGTDIH02] question [5] on line 204 in file h:\CommSvr\Sources\AvConvPhoneHandler\AvConvPhInterviewSvr\AvSGetQuestion.cpp <br><br>Running conversation CHInterview on Port 5 <br><br> <br>What is happening and how can I correct this?<br><br>schois

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Anonymous (not verified) Thu, 04/19/2001 - 03:23
User Badges:

That looks uglier than it is... The problem is the SA has a bug where it'll "strand" questions in the question collection that are no longer valid. The conversation will rip through all the questions to ask the user during the conversation and when it bumps into the stranded one it logs that warning and moves on. It doesn't cause a problem other than cluttering up your event log.

you can clear it up using DOHPropTest, but you'll need to password of the day to make a change.

Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)


This Discussion