Interview Handler error

admin_2 · ‎04-19-2001

One of the Interview Handlers has 4 questions, but, I get the following error in the event logs: Event Type: Warning Event Source: AvConvMsg_MC Event Category: Warning Event ID: 10002 Date: 4/18/2001 Time: 3:24:42 PM User: N/A Description: ERROR retreiving interview handler [SacScGTDIH02] question [5] on line 204 in file h:\CommSvr\Sources\AvConvPhoneHandler\AvConvPhInterviewSvr\AvSGetQuestion.cpp Running conversation CHInterview on Port 5 What is happening and how can I correct this? schois

Report Inappropriate Content · ‎04-19-2001

That looks uglier than it is... The problem is the SA has a bug where it'll "strand" questions in the question collection that are no longer valid. The conversation will rip through all the questions to ask the user during the conversation and when it bumps into the stranded one it logs that warning and moves on. It doesn't cause a problem other than cluttering up your event log.

you can clear it up using DOHPropTest, but you'll need to password of the day to make a change.

Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)