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dialing from address book

admin_2
Level 3
Level 3

I thought I heard about this feature but not sure how to implement it. Can the Unity and/or the client be configured to have a person's phone dial a entry in an address book. If so is there docoumentation in regards to how to configure it?<br><br>

1 Reply 1

Not applicable

Unity doesn't have access to the Outlook personal address book... in most cases this is stored on the user's personal PC and we couldn't get at it regardless. Even if it were forced to be on the Exchange server, we don't have the ability to parse throguh it and use the contacts in there from over the phone interface.

The closest thing you have is private distribtuion lists which can be configured per user such that you can have small groups of folks you message to often setup.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)