09-19-2001 08:26 AM - edited 02-21-2020 11:25 AM
I have some users here at the office that at one time were able to connect but are now no longer able to connect to our concentrator using Cox@Home. I've talked with Cox and they're saying that no changes have been made on their end.
Here is the IPSec log file from one of the users having trouble....any ideas would be appreciated.
8 23:02:51.540 09/18/01 Sev=Info/6 DIALER/0x63300002
Initiating connection.
9 23:02:51.540 09/18/01 Sev=Info/4 CM/0x63100002
Begin connection process
10 23:02:51.600 09/18/01 Sev=Info/4 CM/0x63100004
Establish secure connection using Ethernet
11 23:02:51.600 09/18/01 Sev=Info/4 CM/0x63100025
Attempt connection with server "209.57.186.7"
12 23:02:51.600 09/18/01 Sev=Info/6 IKE/0x6300003B
Attempting to establish a connection with 209.57.186.7.
13 23:02:51.820 09/18/01 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID, VID, VID) to 209.57.186.7
14 23:02:52.200 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
15 23:02:52.200 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (SA, KE, NON, ID, HASH, VID, VID, VID, VID) from 209.57.186.7
16 23:02:52.200 09/18/01 Sev=Info/5 IKE/0x63000059
Vendor ID payload = 12F5F28C457168A9702D9FE274CC0100
17 23:02:52.200 09/18/01 Sev=Info/5 IKE/0x63000001
Peer is a Cisco-Unity compliant peer
18 23:02:52.200 09/18/01 Sev=Info/5 IKE/0x63000059
Vendor ID payload = 09002689DFD6B712
19 23:02:52.200 09/18/01 Sev=Info/5 IKE/0x63000059
Vendor ID payload = AFCAD71368A1F1C96B8696FC77570100
20 23:02:52.200 09/18/01 Sev=Info/5 IKE/0x63000001
Peer supports DPD
21 23:02:52.200 09/18/01 Sev=Info/5 IKE/0x63000059
Vendor ID payload = 1F07F70EAA6514D3B0FA96542A500300
22 23:02:52.420 09/18/01 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG *(HASH, NOTIFY:STATUS_INITIAL_CONTACT) to 209.57.186.7
23 23:02:52.420 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
24 23:02:52.420 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (Retransmission) from 209.57.186.7
25 23:02:52.420 09/18/01 Sev=Info/4 IKE/0x63000021
Retransmitting last packet!
26 23:02:52.420 09/18/01 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG *(Retransmission) to 209.57.186.7
27 23:02:52.420 09/18/01 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
28 23:02:52.590 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
29 23:02:52.590 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 209.57.186.7
30 23:02:52.590 09/18/01 Sev=Info/4 CM/0x63100015
Launch xAuth application
31 23:02:52.590 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
32 23:02:52.590 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(Retransmission) from 209.57.186.7
33 23:02:52.590 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
34 23:02:52.590 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (Retransmission) from 209.57.186.7
35 23:02:52.700 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
36 23:02:52.700 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (Retransmission) from 209.57.186.7
37 23:02:52.700 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
38 23:02:52.700 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(Retransmission) from 209.57.186.7
39 23:02:52.700 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
40 23:02:52.700 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(Retransmission) from 209.57.186.7
41 23:02:59.010 09/18/01 Sev=Info/4 CM/0x63100016
xAuth application returned
42 23:02:59.010 09/18/01 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 209.57.186.7
43 23:02:59.400 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
44 23:02:59.400 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 209.57.186.7
45 23:02:59.400 09/18/01 Sev=Info/4 CM/0x6310000E
Established Phase 1 SA. 1 Phase 1 SA in the system
46 23:02:59.400 09/18/01 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 209.57.186.7
47 23:02:59.400 09/18/01 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 209.57.186.7
48 23:02:59.450 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
49 23:02:59.450 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 209.57.186.7
50 23:02:59.450 09/18/01 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 209.57.186.7
51 23:02:59.450 09/18/01 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 209.57.186.7
52 23:03:03.190 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
53 23:03:03.190 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ) from 209.57.186.7
54 23:03:03.190 09/18/01 Sev=Warning/3 IKE/0xA3000057
Received malformed message or negotiation no longer active (message id: 0xACC9F974)
55 23:03:03.190 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
56 23:03:03.190 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ) from 209.57.186.7
57 23:03:03.190 09/18/01 Sev=Warning/3 IKE/0xA3000057
Received malformed message or negotiation no longer active (message id: 0xACC9F974)
58 23:03:11.210 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
59 23:03:11.210 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ) from 209.57.186.7
60 23:03:11.210 09/18/01 Sev=Warning/3 IKE/0xA3000057
Received malformed message or negotiation no longer active (message id: 0xACC9F974)
61 23:03:11.210 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
62 23:03:11.210 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ) from 209.57.186.7
63 23:03:11.210 09/18/01 Sev=Warning/3 IKE/0xA3000057
Received malformed message or negotiation no longer active (message id: 0xACC9F974)
64 23:03:19.170 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
65 23:03:19.170 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ) from 209.57.186.7
66 23:03:19.170 09/18/01 Sev=Warning/3 IKE/0xA3000057
Received malformed message or negotiation no longer active (message id: 0xACC9F974)
67 23:03:19.170 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
68 23:03:19.170 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ) from 209.57.186.7
69 23:03:19.170 09/18/01 Sev=Warning/3 IKE/0xA3000057
Received malformed message or negotiation no longer active (message id: 0xACC9F974)
70 23:04:01.020 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
71 23:04:01.020 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, DEL) from 209.57.186.7
72 23:04:01.020 09/18/01 Sev=Info/5 IKE/0x6300003C
Received a DELETE payload for IKE SA with Cookies = E5B018A412E32851379E57F26D1FAC5D
73 23:04:01.020 09/18/01 Sev=Info/5 IKE/0x63000017
Marking IKE SA for deletion (COOKIES = E5B018A412E32851 379E57F26D1FAC5D) reason = DEL_REASON_PEER_DELETION
74 23:04:01.020 09/18/01 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 209.57.186.7
75 23:04:01.020 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
76 23:04:01.020 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, DEL) from 209.57.186.7
77 23:04:01.020 09/18/01 Sev=Info/4 IKE/0x63000057
Received an ISAKMP message for a non-active SA
78 23:04:01.130 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
79 23:04:01.130 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO (NOTIFY:INVALID_COOKIE) from 209.57.186.7
80 23:04:01.130 09/18/01 Sev=Info/4 IKE/0x63000057
Received an ISAKMP message for a non-active SA
81 23:04:01.130 09/18/01 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 209.57.186.7
82 23:04:01.130 09/18/01 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO (Retransmission) from 209.57.186.7
83 23:04:03.170 09/18/01 Sev=Info/4 CM/0x6310000F
Phase 1 SA deleted before Mode Config is completed cause by "DEL_REASON_PEER_DELETION". 0 Phase 1 SA currently in the system
84 23:04:03.170 09/18/01 Sev=Info/5 CM/0x63100028
Initializing CVPNDrv
85 23:04:03.220 09/18/01 Sev=Warning/3 DIALER/0xE3300015
GI VPN start callback failed "CM_IKE_RECEIVED_DELETE_NOTIFICATION" (15h).
86 23:04:04.650 09/18/01 Sev=Info/4 IPSEC/0x63700012
Delete all keys associated with peer 209.57.186.7
87 23:04:04.650 09/18/01 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
09-25-2001 07:00 AM
Try using NAT transparency mode. I bet they are blocking IP 50/51.
09-25-2001 07:47 AM
Thanks for a response...but we're already doing that using UDP port 10000....
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