×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Access Code and Call Forward

Unanswered Question
Oct 12th, 2001
User Badges:
  • Bronze, 100 points or more

Is there a way in Unity 2.4.6(135) to from pressing a key and asking for an extension or access code and then forwarding to an external number based on that extension or access code? Thanks in advance.<br><br>

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Anil Verma Tue, 10/16/2001 - 00:14
User Badges:
  • Cisco Employee,

We do not really have what you are looking for in Unity as yet.
Curently, you can setup a one-key rule on the opening greeting to go to a custom call handler. In the custom call handler you can setup more one key dialings to transfer to different numbers.
Sometime in the future we are hoping to introduce a new feature called System Transfers. This will allow you to setup a call handler that can take any number and transfer out to that number as long as it is not restricted.

Anil Verma
Cisco Systems
[email protected]

Actions

This Discussion