Has anyone seen this before?
We have a customer that is experiencing an interesting situation. Their "Transfer" capability from their 7960 phone is working intermittently. They may have two or three calls that transfer fine, and the next time they go to transfer a call, they select the Transfer Softkey and nothing happens. The caller is still active with them but the do not get reorder tone for transfering the call.
They have been running fine for a few months and now this is starting for some reason. It's happening on a number of phones. I believe it's only being noticed by the people who do a lot of transfering.
Config Info: Dual 6509's CCM 3.0(9) Pub/Sub 400 Users