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Billing Software

Unanswered Question
Nov 13th, 2001
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Does anyone know what Avaya or Mitel uses as there billing software? We are looking at doing work at a hotel that currently has certified Avaya or Mitel as there system of choice. Both systems integrate into there business systems. I need to have an interface from the CCM into the business system in the simpliest way possible.


Thanks,

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SEAN NILSEN Tue, 12/18/2001 - 07:50
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Mitel uses MDR as their first choice for Call Accounting software. However there are a lot of other vendors in the market that support Mitel. I am not sure about Avaya. MDR can import call records directly as a flat text file.

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