Long inbound ring with CM 3.1(2c) & DE-30+

jim.gatsios · ‎12-16-2001

We have recently upgraded our CallManager to 3.1(2c) from 3.0(8). However our inbound ring (what others that call us hear) is different then the usual Australian ring tone.

Expected ring: 2 rings pause 2 rings pause...

Current ring: 1 long ring (2secs) 1 long pause (2 secs) 1 long ring (2secs)...

This is misleading for callers, as they are not sure if it is a failed line.

rokibbe · ‎12-31-2001

This may be a good opportunity to give the Online Case Open Tool a go. http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl

mimckee · ‎12-31-2001

What gateway are you uisng with call manager?

Thank you,

-Mckee