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Picturetel and PIX Firewall

Unanswered Question
Dec 19th, 2001
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I am encountering a strange problem. I have a PIX 525 with 6.0 software through which I can connect h.323 to my Picturetel unit using a Polycom system. I am connecting to static public IP's that are then being NAT'ed to internal statics. My problem is that whenever I try to connect from another Picturetel system or Accord bridge I cannot connect at all, even when I use the same IP's on the outside P'Tel's. Picturetel are telling me it is a bug in the PIX IOS. Anyone heard of this?


Thanks,

Alan White

Systems Engineer

SW Bell

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r-simpson Wed, 01/02/2002 - 06:46
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You’ll need a show tech and a debugging syslog before you open a case with Cisco. Make sure you isolate the Picturetel session in the logs.

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