Caller Input

admin_2 · ‎01-31-2002

Hi If a caller dials an extension during a subscribers greeting, they IMMEDIATELY hear a message saying the extension is not answering or is busy and then are forwarded to that extensions mailbox - the extension dialled does not ring. The "Allow caller Input" box is checked as is "Allow Callers to Dial an Extension During Greeting" checkbox. Using CM 312c & Unity 2.4.6.135 Many Thanks Ian

Report Inappropriate Content · ‎01-31-2002

For the caller input option, what does the "conversation" field say: Attempt transfer or send to greeting?

Steve Olivier
Software Engineer
Cisco Systems