Hi,<br> We are using unity 2.4.6.135 with Call Manager 3.1.2(c). We have setup a dedicated DN to act as an Auto Attendant with an opening greeting and the ability to type in any internal extension.<br>Everything is working great but is it possible to change the greeting (canned) when somebody enters in a valid extension from "Please wait while I transfer your call" to "Please wait while I transfer your call to 'name or recorded name of person'" ?<br>How can I do this - I played around with the Release to switch and Supervise Transfer option with Announce and Call for 'name' options but no luck.<br>People sometime complain that they don't know whose extension they have entered until they get the voicemail or someone picks up.<br>Any help or insights would be greatly appreciated.<br>Thanks.<br><br><br>