initial password for netscout

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Mar 14th, 2002
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I just installed netscout, and I can't log in. what is the the admin password? I've tried everything. I even tried to reset it using a .bat file from Cisco to change it to abc123, but that didn't work. Any help is appreciated.


Jpoulos

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rborel Thu, 03/14/2002 - 07:03
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Don't know if this is it, but when we did a demo of it the password was ngenius have you tried that?


rborel

minielsen Thu, 03/14/2002 - 07:36
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Assuming that you are talking about NetScout nGenius RTM the password is specified by yourself during install (and the administrator name for that matter). In order to remember it I always use the same login/password as CW2000 uses (admin/admin) initially.

If you have forgotten your login/password you need to uninstall (and if it's on NT clean up in the registry) and reinstall. TAC and NetScout support wasn't able to reset the user name and/or password in a case I worked on where the person installing RTM had left the company (and of course didn't make any documentation and couldn't remember afterwards).


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