no tsp in add/remove programs?

Unanswered Question
May 16th, 2002
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we need to upgrade our tsp to 6.01.<br>went to delete the original tsp and nothing shows up in add/remove programs. can I just load th enew tsp over the old one?<br><br>

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Anonymous (not verified) Thu, 05/16/2002 - 02:37
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Remove the TSP from the Telephony (Phones & Modems advanced tab) control panel.

Remove the WAV driver for AVAUDIO.DLL from the Multimedia (Sounds & Multimedia, Hardware, Legacy Audio drivers) control panel. I doubt this can be done via terminal server.

Reboot, then install the TSP.

Scott Morgan
Cisco Systems TAC


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