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Field Call Pick UP Group in The Database

oksiazek
Level 5
Level 5

Hi

I would to know in wich field can we find the Call-Pick UP Group ?

Thanks

2 Replies 2

mimckee
Level 1
Level 1

It is kinda hard. Because a callpickup number is a dn as well. So in the numplan table you have dnorpattern and you also have ikNumPlan_CallPickUpGroup. If there is something in this column it says that dn is using call pickup and the attribute represents the pkid of the column in numplan that is that dnorpattern.

I hope this helps,

-Mckee

in the call manager administration screen go to Feature>call pickup create a number (one that is not being used) then go to device>phone select the phone and click on line down the bottom of the page is a drop down box where you select what pickup group you want that number to be in.

hope this helps

dave