cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
334
Views
0
Helpful
1
Replies

FAILSAFE System Greeting

Pabloduarte
Level 1
Level 1

Hello, I have configured a call handler with an Extension number 1000

when I call the default Unity Greeting and dial 1000 I get the call handlers greeting. BUT, when I forward Extension 1000 to voicemail from the Call Manager I get the Failsafe system greeting.

I have completed many call handlers this way and the all work fine.

This one I cannot figure our what I did wrong.]

Please Help

1 Reply 1

oliviers
Cisco Employee
Cisco Employee

Anytime failsafe is there, there's going to be something in the event log to go with the failsafe message. Who is the message recipient of that CallHandler? Can you leave messages for that subscriber?

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: